IOCL Barauni Refinery Application facilitates its users to raise complaints, vehicle requisitions, and requests for outstation leaves. Moreover, users can also respond to surveys and quizzes. Access rights are provided to different admin roles to manage complaints, requests, leaves, and survey management. Different admin roles are assigned access rights to ensure smooth administration and management of the application. This allows administrators to efficiently handle complaints, requests, leaves, and survey management, ensuring the application operates seamlessly for all users.